Professional Resume
Starting October 21 (ish), 2008: DIRECTOR OF WEB COMMUNICATIONS
AMERICAN BIBLE SOCIETY; PHILADELPHIA, PA - 2008-present
Direct the overall online communications of the American Bible Society (ABS), designed to drive web site traffic, donor acquisition and ministry engagement. More to come when I figure it out.
DIRECTOR OF DIGITAL MEDIA
GOSPEL COMMUNICATIONS INTERNATIONAL; MUSKEGON, MI - 2004-2008
Responsible for the largest Christian web site in the world - BibleGateway.com - as well as the entire web presence of Gospel Communications. Site Architecture, strategy, implementation of advertising programs. Project management for a creative web content team of developers, designers and writers to maintain and create sites. Responsible for all communication and messaging between GCI and hundreds of alliance member organizations and thousands of remote staff. Membership contracts, policies, technical documentation, blogs, intranet-sites and extranet-sites. Management and fulfillment of membership benefits, conference planning, regular speaking engagements. Responsible for annual budgeting, monthly billing, and collections. Direct report for technical and training teams.
INTERNET CONSULTANT, SPEAKER, VOICE ACTOR
GO DO AND BE - 1997-PRESENT
Public topical and motivational international speaking and consulting for companies, organizations, churches and individuals, including blogging, communications, computers, conferences, email, media, technology, telephony, training, search engine optimization, usability, and web site architecture. Voice actor: announcer, character voices, voice over, commercials.
DIRECTOR OF COMMUNICATIONS
CENTREPOINTE CHURCH; KENTWOOD, MI - 1998-2006
Served as the communications and marketing firm for the church. Project management of a creative team responsible for any communication within the church community and to the local community at large, all aspects of web site, blog, worship graphics, video production, and all media elements of the weekly worship experiences. Oversaw budget and purchase of A/V equipment and material. Managed multiple projects across multiple teams at all times. I also played in the band now and then.
NETWORKING SPECIALIST
BDO SEIDMAN LLP; GRAND RAPIDS, MI - 2000-2004
Provided strategic design and implementation for internal messaging. Novell Network administration, GroupWise administration, provided support for, VPN, networked printers, Citrix, Dial-in, PC hardware, and enterprise applications. Taught regular training classes for GroupWise, Microsoft products, and enterprise applications. Created graphics and flash animation for training and documentation.
HELPDESK TEAM LEADER
CALVIN COLLEGE; GRAND RAPIDS, MI - 1996-2000
Created communications strategy for technical announcements and campus-wide communication. Support for large community on computer, telecommunications, and cable TV equipment, Web Authoring projects. Project management for IT staff. Taught computer education classes. Supervised and coordinated student employees.
MANAGER OF TRAINING, MARKETING, CUSTOMER SERVICE AND TECHNICAL SUPPORT
ACCESS COMPUTER PRODUCTS, ANN ARBOR, MI - 1994-1996
Created and managed helpdesk and technical support organizations. Wrote customer service and technical training manuals, service notes and articles for print in industry publications. Designed marketing materials. Lectured and provided sales support throughout USA and Canada. Developed technical and customer service teams and appointed team leaders.
RADIO ANNOUNCER
VARIOUS COMMERCIAL RADIO STATIONS AND FORMATS - 1982-2000
Morning drive, afternoon drive, mid-day, evenings, over-nights,
sports, commercials, news, voice overs, production, local
programming, satellite network, and remote broadcasts. Voice Actor
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